We want to make sure you are able to resolve your issue. If you need additional details or assistance check out our Epic Games Player Support help article here:
To promote your nameless account, go to the Epic Games website and click on Sign In in the top right corner.
Click on the console icon that you wish to connect to your Epic Games account.
In this example, we will use PS4.
A pop-up will appear and you need to login to your console account.
Enter your account credentials and click on Sign In.
Enter your first and last name, followed by your display name, email address, and password.
Then click on Create Account.
Hover over your display name in the top right corner and click on Account.
Click on Connected Accounts and you will see that your PlayStation Account has been successfully connected.
You now have a promoted Epic Games account!
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