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1. Make sure the Epic Games Launcher is not running. Open Task Manager by pressing Ctrl, Shift, and Esc keys simultaneously, or by right-clicking the taskbar then click Task Manager.
2. In the Processes tab, look for “EpicGamesLauncher“, right-click on it, then click End Task.
3. Press the Windows key and E simultaneously, a Windows Explorer will appear. Go to “C:UsersYOUR-PC-NAMEAppDataLocalEpicGamesLauncherSaved”
4. Delete the “webcache” folder or all of its content.
5. Launch the Epic Games Launcher and sign-in. Things should be OK.
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How to access AppData Folder – UNHIDE Hidden Folders
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